Privacy Policy

Last updated: [Date]

1. Introduction

This website is operated by [Registered legal entity name] (“The Parallel Code”, “TPC”, “we”, “us” or “our”). We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy applies to information collected through this website. It does not apply to our software products (such as Parallel Stay or Parallel NEXA) or to services we deliver under a separate agreement, which may be governed by their own terms and privacy notices.

2. Information We Collect

We collect only the information that is reasonably necessary for the purposes described in this policy. This may include:

• information you choose to give us when you contact us; and
• limited technical information generated when you visit and use the website.

This website does not contain contact or submission forms. When you reach us, you do so directly through email, telephone, WhatsApp or social media, and the information you share is handled as described below.

3. Personal Information

When you contact us, we may receive personal information such as:

• your name;
• your email address, telephone number or messaging handle;
• your organisation and role, if you share them; and
• any information you include in your message, such as details about a project, an idea or an enrolment enquiry.

Please avoid sending sensitive personal information unless it is necessary for your enquiry.

4. Website Usage Information

Like most websites, our hosting infrastructure may automatically record technical information when you visit, such as your IP address, browser type, device type, pages visited, referring page and the date and time of your visit. This information is used to keep the website secure, reliable and performing well.

[Describe any analytics tool in use, e.g. the name of the analytics provider, or state that none is used]

5. How We Use Information

We use information to:

• respond to your enquiries and communicate with you;
• discuss, plan and provide the services, products, programs or courses you ask about;
• operate, maintain, secure and improve the website;
• understand, in aggregate, how the website is used; and
• comply with legal obligations and protect our rights.

We do not sell your personal information.

6. Cookies and Similar Technologies

Cookies are small files stored on your device. This website is designed to work without advertising or tracking cookies. Your browser may store small amounts of data needed for the site to function.

[List any cookies or similar technologies set by the website or third-party tools, their purpose and duration, if applicable]

You can control and delete cookies through your browser settings.

7. Data Sharing and Disclosure

We may share information only where necessary, with:

• service providers who host or support the website or our communications, under appropriate confidentiality obligations;
• professional advisers, where required; and
• authorities, where required by law or to protect rights, safety and security.

If our business is reorganised or transferred, information may be transferred as part of that process, subject to this policy.

8. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. The website is served over an encrypted connection (HTTPS). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We keep personal information only for as long as it is needed for the purposes for which it was collected — for example, for the duration of an enquiry or engagement — and as required to meet legal, accounting or reporting obligations.

[Specify retention periods, if defined]

10. Third-Party Services

This website links to third-party services including WhatsApp, LinkedIn, YouTube, Instagram and Facebook. When you use those services, their own terms and privacy policies apply. We are not responsible for the privacy practices of third-party services.

11. User Rights

Subject to applicable law, you may have the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information;
• withdraw consent where processing is based on consent; and
• raise a concern or complaint with us or with the relevant authority.

To exercise these rights, contact us using the details below. Applicable law: [Governing jurisdiction / data protection law].

12. Children’s Privacy

This website is not directed at children, and we do not knowingly collect personal information from children without appropriate consent. Some of our programs are intended for students; where a participant is a minor, we expect a parent or guardian to be involved. If you believe a child has provided us with personal information inappropriately, please contact us and we will take appropriate steps.

13. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Significant changes will be highlighted on this page.

14. Contact Information

For questions about this policy or your personal information, please contact:

[Registered legal entity name]
[Registered address]
Email: theparallelcode@gmail.com

You can also reach us through our Contact page.